Mobile consultancy Apadmi has supported the build and launch of the new Topps Tiles Trade app, delivering a mobile-first experience built around how trade professionals actually work.
Topps Tiles, the UK’s largest specialist tile retailer, has launched the Topps Tiles Trade app – a dedicated mobile platform for trade and tile professionals. Built in partnership with Manchester-based mobile consultancy Apadmi, the app brings together real-time stock checking, exclusive trade pricing, loyalty rewards, and seamless purchasing into a single, fast and intuitive experience.
With over 60 years of expertise and more than 280 stores across the UK, Topps Tiles has long been a trusted partner for tiling professionals. The new app marks a significant step forward in how the business serves its trade customers, providing a truly mobile-first experience designed around the realities of working on site.
Topps Tiles selected Apadmi as its mobile partner based on the consultancy’s deep expertise in delivering high-quality, consumer-grade mobile applications at pace. Apadmi’s track record of working with major retail and consumer brands made them the natural choice to help Topps Tiles realise its vision for a best-in-class trade app — and to bring it to market quickly without compromising on quality.
Working as one team with multi-market delivery expertise, Topps Tiles and Apadmi collaborated closely across product, design, engineering and product marketing to ensure the app met the real needs of trade professionals from day one.
For trade professionals, time lost is money lost. Before arriving on site, a tiler needs to know the stock is there, mid-job, they need instant access to trade pricing without breaking off to call a store or drive in to check. Across multiple projects, keeping track of loyalty rewards and account activity has historically meant relying on paperwork or memory. The Topps Tiles Trade app addresses each of these friction points directly with a convenient mobile solution that meets customers where they are.
Key features of the new app include real-time stock visibility across 280+ stores, exclusive trade pricing and access to app-only deals not available elsewhere, a rewards+ loyalty scheme, Gold Trader status unlocking even greater perks, and TradePay credit allowing customers to pay later via Topps Tiles’ exclusive credit scheme. A built-in Tile Calculator gives instant quantity and cost estimation, reducing waste and helping professionals quote with confidence. The app also includes a digital trade account card and digital receipts, streamlining in-store checkout and keeping invoices organised in one place. Live order tracking and push notifications ensure users have easy access to offers and new products, keeping professionals informed at every stage.
“We are incredibly excited to be launching the Topps Tiles Trade app. This has been a project we have all been hugely invested in, and working alongside Apadmi as one truly unified team has been central to why we have been able to deliver something we are genuinely proud of. The quality of the product reflects the quality of the collaboration, and we cannot wait to see it in the hands of our trade customers.”
Jordan, Product Manager — Topps Tiles
“Launching the Topps Tiles Trade app is an important moment for us. Our trade customers are central to everything we do, and they deserve tools that genuinely make their working lives easier. This app does exactly that — bringing together stock visibility, job planning and easy purchasing in one intuitive place. It reflects our commitment to supporting our traders in a more modern, more meaningful way, and it’s just the beginning of what we’re building.
Sian Garvey – Digital Director — Topps Tiles
Apadmi’s involvement extends beyond the build itself. The team’s product marketing expertise is working alongside Topps Tiles through the launch phase, including a dedicated focus on App Store Optimisation (ASO) to ensure the app is discoverable by the right people, both at launch and long into the future.
“Delivering a great app is only half the story, getting it seen by the right people is just as important. Our team has been working closely with Topps Tiles to make sure this app makes a real impact from the moment it lands in the App Store. Through smart ASO and a considered launch strategy, we are focused on ensuring the app gets noticed by trade professionals who will genuinely benefit from it, and that it continues to grow its audience well beyond launch day.”
Emma Casson, Head of Product Marketing, Apadmi
