National Ventilation is celebrating scooping the ‘Ventilation Brand of the Year’ award at this year’s prestigious Electrical Wholesaler Awards. A leading UK-based ventilation manufacturer and supplier, National Ventilation won the award following an online vote by industry professionals as well as being critiqued by a specially selected judging panel, comprised of individuals with extensive industry knowledge and experience. The ventilation company was announced the winner at a glittering lunchtime awards ceremony, hosted by comedian Jimmy McGhie, on Thursday 24 September 2026 at London’s Chelsea Harbour Hotel. The latest accolade follows the company’s success at the 2024 Electrical Wholesaler Awards, when it won ‘Best Customer Service’ award.
Providing a unique platform for the recognition of excellence and achievement across the electrical wholesale sector, the Electrical Wholesaler Awards boasts an array of expertly curated categories, with accolades that honour everything from innovative brands and outstanding wholesalers to the exceptional professionals at the heart of every successful business in the sector. The voting and judging each hold a 50% weighting in the final decision, ensuring the winners are selected for their outstanding industry reputations and technical expertise.
“We are delighted to have won ‘Ventilation Brand of the Year’ at the Electrical Wholesaler Awards. At National Ventilation, our customers are at the heart of everything we do, and we do work hard to make sure we are 100% there for them. This means not only providing a comprehensive range of products, but also providing the knowledge, technical support, free design service, and reliable delivery that help our wholesalers look after their customers. To have all that recognised with this award is something that the whole team can be very proud of,” said Robin Francis, Managing Director at National Ventilation.
Always 100% there for its wholesaler customers, National Ventilation doesn’t sell through any other channel and acts as an expert ventilation department on call whenever needed. In an ultra-competitive market, it is not all about price. National Ventilation’s USP is to be electrical wholesalers’ VSP- Ventilation Solutions Provider! To support its customers, the company combines an extensive product range with award-winning customer service, a free ventilation design service, expert technical support and next-day delivery. National Ventilation is trusted by its customers to provide high-quality products with excellent customer service and to always go the extra mile.
A key part of National Ventilation’s offering is its free ventilation design service, which enables wholesalers to offer contractor customers expert design and specification support without needing their own in-house ventilation department. Available for projects of 100 plots or fewer, the service provides professional CAD/Revit ventilation designs, complete with unit calculations, full kit lists and recommended duct routes, as well as free pre-order site visits when required.
With the ability to turn around designs in just 48 hours, National Ventilation helps wholesalers respond quickly to contractor enquiries and grow their share of the ventilation market. This service is becoming increasingly valuable as the growth of low-carbon housing, more airtight buildings, and greater awareness of indoor air quality, alongside recent amendments to Part F and Part L of the Building Regulations, create additional challenges for contractors and developers. Reflecting its success, demand for National Ventilation’s free design service increased by 22% during the last financial year, while the number of customers using the service grew by 18%.
Customer service also remains at the heart of National Ventilation’s success. While many businesses are moving towards automated systems, National Ventilation continues to prioritise personal service, ensuring customers can speak directly to knowledgeable team members who understand their requirements. Boasting a two-ring phone policy, the company now answers 95.6% of calls within two to three rings, despite handling hundreds of calls every day.
Meanwhile, National Ventilation offers wholesalers an extensive range of 2,000 product lines, including approximately 1,200 products in its award-winning Monsoon range. Alongside its own products, the company supplies fans from a range of industry-leading brands, allowing wholesalers to source multiple ventilation solutions through one trusted supplier.
Operational reliability is equally important to wholesalers, and National Ventilation continues to deliver exceptional standards across logistics and fulfilment. The company offers next-day delivery with no minimum order and one of the lowest carriage-paid values in the sector, helping wholesalers minimise stockholding while ensuring their contractor customers have the products they need, with 98.99% of deliveries now arriving next day.
National Ventilation combines traditional customer service values, where customers can always talk to a person rather than a machine, with forward-thinking services and continued investment in its product range, technical expertise and digital development. Winning Ventilation Brand of the Year recognises the company’s commitment to providing electrical wholesalers with everything they need from their ventilation supplier, helping them deliver the right products and solutions to their customers.
For further information on all products and services offered by National Ventilation telephone 01823 690 290 or visit http://www.nationalventilation.co.uk.
