Leading shower enclosure manufacturer Merlyn is proud to announce the introduction of a Lifetime Guarantee on all its products, effective February 2025. This bold move positions MERLYN as one of the few manufacturers in the luxury shower enclosure market to offer such an assurance, reinforcing its commitment to exceptional quality and durability backed up by an experienced and dedicated after sales team.
The Lifetime Guarantee reflects MERLYN’s dedication to delivering the highest standards across its comprehensive product portfolio, ensuring confidence and peace of mind for trade partners, installers, and consumers alike. From luxurious premium to more accessible ranges, every MERLYN product is now covered for life.
“At MERLYN, quality and service is more than a promise, it’s our guarantee. By extending our Lifetime Guarantee to all products, we’re setting a new benchmark in the industry, giving our partners a powerful selling advantage and our customers an enduring assurance of reliability, service and trust”, comments Kathy Egan, Customer Experience Director at MERLYN.
The Lifetime Guarantee launch is part of MERLYN’s ongoing commitment to innovation, excellence, and supporting all our customers with exceptional customer experiences.
Merlyn’s initiative stands out as a testament to its leadership in the KBB sector. The company’s dedication to quality assurance and service is testament to its reputation as a trusted partner in the sector, evidenced by the company’s 4.9*Trust Pilot score, high customer satisfaction and net promoter scores and the customer experience team’s recent CCMA win as Customer Services Centre of the Year.
www.merlynshowering.com
